Privacy Policy Page

Privacy Policy of MSMatrimony

Welcome to msmatrimony, a perfect match-making portal to connect with your soulmate. This is the ideal spot where you can meet the love of your life. msmatrimony was founded by Ms. Shreya Sharma in 2022.

This privacy statement applies to all matrimonial websites operated by msmatrimony. We have created a privacy statement for the information we collect from you because we are strongly committed to your right to privacy. You acknowledge that you are voluntarily disclosing information. By accessing/using the website and/or providing your information, you agree that the information you disclose on the website will be collected, used, shared, stored, and processed under this Privacy Policy. Please do not use or access this website if you do not agree to use your information.

 What information do you need to provide to use this website?

We collect information from members and visitors who apply for the various services offered by our website, which may include, but are not limited to, email address, name, date of birth, identification proofs/address proofs, educational qualifications, a user-specified password, mailing address, zip/pin code, and telephone/mobile number or fax number. We are also collecting pictures and astrological details such as date of birth, time of birth, and place of birth details. In addition, social platform links such as Facebook, Instagram or LinkedIn, etc are also collected by us during the agreement.

To protect our users' credit card information, we use a secure server for credit card transactions, and cookies are used to store login information. Cookies are small files that are placed on your hard drive to help us provide our services. Third-party Cookies or similar/related devices may also be encountered on certain website pages. We have no control over third-party cookie use.

 We may also use your personal information for verification, data analysis, usage trends, and to evaluate and improve our site/App, marketing research, and fraud prevention. We collect and analyze demographic and profile data about our users' activity on our website to improve our product and service offerings continually. We identify and use your IP address to help diagnose server problems and administer our website. Your IP address is also used to identify you and collect broad demographic data.

 How does the website use the data it collects/tracks?

msmatrimony collects information for data analysis, identifies usage trends, determines the effectiveness of our promotional campaigns, and evaluates and improves our websites, products, and services. In addition, it does marketing research from our users primarily to ensure that we can meet your needs and provide a personalized experience.

 With whom the website shares the information?

We may share such identifiable information with our associates, and as a result of such sharing, such associates may market to you. We treat any information you provide us with the utmost care and security. We are also obligated to fully cooperate if we are required by law or legal process to provide information about a visitor. Information may be provided to others, such as regulators and law enforcement agencies, where required or permitted by law or to protect the rights, property, or personal safety of other members or the general public. If we believe the transaction is suspicious, we may voluntarily share your information with law enforcement agencies, Gateway service providers, or anti-fraud solution providers.

 We may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar from time to time. In these cases, we may transfer or grant access to information to facilitate the assessment and execution of the transaction. Personal information may be transferred to third parties involved in the transaction if we buy or sell a business or assets. Our website contains links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy policies or the contents of the websites to which we link.

 How to access or control your information?

You have been given tools to help you manage your data. By logging into your account, you can access, correct, and update information that you provided to us and that is associated with your msmatrimony account. Indian citizens have the following rights: 

  1. You may have the right to review the personal information we keep about you under the Right to Access Information Act, 2005. Any citizen of India may request information from a "public authority" (a body of Government or "instrumentality of State") under the provisions of the RTI Act, which is required to respond expeditiously or within 30 days. You can request a copy of your personal information (Link). 
  1. If you believe the information we have on file for you is no longer valid and you wish to delete it or object to its processing, please contact us (support@msmatrimony.com). Please keep in mind, however, that we may need to keep certain information for record-keeping, to complete transactions, or to comply with our legal obligations and applicable territorial laws. 
  1. Suppose you want to receive information about another user, such as a copy of any messages you received from him or her via our service. In that case, the other user must contact us and provide written consent before releasing the information. 
  1. You have the right to withdraw your consent or opt-out of sharing your information with our third-party service providers who process it. Please keep in mind that withdrawing your consent or opting out results in the deletion of your profile because we will no longer be able to provide you with services.

 To accommodate your requests, we may ask you to provide proof of identity for your protection and the protection of all our users.

 How do we secure your information?

While we implement safeguards to protect your information, no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data is safe from intrusion by others while being transmitted through the Internet, stored on our systems, or otherwise in our care. When you enter sensitive information (such as a credit card number) during our registration/order process, that information is encrypted and protected with the best encryption software in the industry. To protect the personal information you provide to us, we adhere to generally accepted industry standards. In our offices, all of your information, not just the sensitive information mentioned above, is restricted. Access to personally identifiable information is restricted to employees who require it to perform a specific job.

 If you have any concerns about the security of our website, please contact us via (support@msmatrimony.com).

 How long we keep your information?

 We keep your personal information only for as long as you use our service and as permitted/required by law. In practice, we delete or anonymize your information when you delete your account unless we need it to comply with legal obligations, prevent fraud, take actions to protect the integrity of our website or our users, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our Services. We keep information to provide better services, and we only use it to analyze how our Services are used, not to analyze your personal characteristics specifically.

 Cookies and Other Tracking Technologies

 Cookies are used on some of our web pages. A "cookie" is a small text file that can be used to collect information about website activity, for example. Some cookies and other technologies may be used to retrieve Personal Information that a user has previously indicated. Most browsers allow you to manage cookies, including whether or not to accept them and how to delete them. You can configure most browsers to notify you when you receive a cookie, or you can use your browser to block cookies; however, if you choose to erase or block your cookies, you will need to re-enter your user ID and password to gain access to certain parts of the Platform.

Tracking technologies may collect data such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and the dates and times our site is accessed. We use cookies and other tracking technologies to improve our Platform and overall website experience. We may also analyze non-personally identifiable information for trends and statistics.

 Please see ours for more information on how we use cookies.

 How will I know of changes in the msmatrimony privacy policy?

We collect information all over India and primarily store it there. We may transfer, process, and store your information outside of your home city to wherever our third-party service providers or we operate to provide you with the Services. We take adequate steps to protect your information whenever we transfer it, and we do so by standard contractual data protection.

 How will I know of changes in the msmatrimony privacy policy?

 If we make a significant change to our privacy policy, we will notify you via email of the change so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to use personally identifiable information in a way that is materially different from what was stated when it was collected, we will notify you via email. We will give you the option of whether or not we can use information in this new way and will act accordingly.

 How to contact msmatrimony?

 If you have any questions about this privacy statement, our practices, or your interactions with us, please contact us at (support@msmatrimony.com )